Refiner.io

Description

Customer Feedback & Survey Software

Overview

Refiner is a customer feedback and survey solution designed for data‑driven SaaS teams. It enables you to gain deeper insights into your users—understanding who they are, what they need, and how best to help them achieve their goals.

Key Features

User Profiling: Create detailed user profiles.
Customer Satisfaction Metrics: Measure NPS and CSAT scores.
Product Research: Identify features to develop next.
In‑App Survey Widgets: Seamlessly collect insights within your application.

Integration & Data Management

Real‑time survey responses can be pushed to existing tools via Segment or Zapier.
Update customer databases using webhooks, or analyze data in Excel—Refiner avoids creating a new data silo.